Shipping policy

Shipping company

We will use DHL, FEDEX, and Japan Post for shipping.

Delivery arrangement

We will ship your order within 1-5 business days.
Please note that it may take some time depending on stock status.
Shipping will be done only on business days.
Each product has an estimated delivery date. Please refer to it.
Please note that if there is a rush of orders, it may take some time before shipping.

Delivery charge

■Free shipping: Economy shipping (1 to 2 weeks after shipping)
■+$10: Expedited Shipping (within 1 week from shipping)

Estimated delivery days

■Economy shipping (1 to 2 weeks from shipping)
■Expedited Shipping (within 1 week from shipping)

*Estimated delivery time is the number of days after shipping is arranged.

However, please note that it may take longer than planned due to customs inspections, etc.
Due to natural disasters, wars, incidents, accidents, customs inspections, etc., the delivery of ordered products may be delayed or take longer than usual.

customs duty

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the responsibility of the purchaser. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

method of payment

You can pay with Visa, Mastercard, American Express, ApplePay, GooglePay, PayPal, Shop Pay, and Amazonpay.

item tracking

The tracking number is included in the shipping notification email.
Japan Post: https://www.post.japanpost.jp/int/index_ja.html
DHL: https://www.dhl.com/jp-ja/home/tracking.html
FeDEX: https://www.fedex.com/en-us/tracking.html

cancel

You can cancel your order before it is shipped (please contact us as soon as possible).
We strive to ensure that all product information is accurate and complete, and that photos clearly depict the shape, color, and details of each item.
Since the item will be shipped from overseas, we are unable to exchange it due to the customer's convenience.
Please see our Refund Policy for more information.